We do not tolerate any form of chargebacks. If any chargebacks have been made against HostXNow, the account in question will be closed and all hosting accounts will be suspended until the issue is resolved. During a chargeback period, a client MAY NOT ask for a backup of their accounts or ask for any form of technical related support from our staff.
We will try to work with you to fix all wrongs but a chargeback is an unwanted and unnecessary procedure to handle billing related issues. If you have any questions about how we handle chargebacks and what you can do, please contact our billing department for additional help.