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No, we are not resellers. We lease all of our servers directly from the data centre and have full...
Can I host friends?Yes, you can host sites for your friends on your Shared Web Hosting account, as long as you are...
Can I host my videos here?Yes. You can host videos using popular scripts such as Dolphin, ClipBucket etc. We support the...
Can you install a script on my account?Most scripts can be automatically installed for FREE with Softaculous, an auto installer...
Do you allow Adult Content?We allow websites with legal adult content only. We do not allow pornographic or...
Do you offer Live Chat?We have been offering Web Hosting with 24x7 Live Chat Technical Support for all of our hosting...
Do you offer an affiliate program?Yes we do! Please click here to signup.
How can I restore my account backup from my old host?If you have a backup of your account that has been generated by cPanel, we can restore it for you...
How do I login to Client Area and cPanel?Your web hosting login information should have been emailed to you. If you haven't received the...
How many staff (employees) do you have working for you?We are a reputable British Web Hosting business, based in Birmingham, United Kingdom with several...
How to contact HostXNow?To submit a support ticket please click on the Client Area link in our navigation bar and then...
How to unblock my IP?We now use Imunify360. You should not be blocked due to the technology that Imunify360 uses, but...
JetBackup - What is JetBackup and how can I use it?We have replaced JetBackup with Acronis Backup Cloud. JetBackup is the most popular backup...
What are nameserversA Domain's Nameserver tells the domain where to point to. If you purchased a hosting Plan from...
What are your CloudLinux limits set to for your Shared Hosting, Cloud Hosting, Shared Reseller Hosting and Cloud Reseller Hosting plans?Unlike the majority of providers who use the very low CloudLinux limits like below (we use the...
What control panel do you use and do you have a demo?The control panel we use is called Cpanel. A demo of Cpanel can be found here
Will you transfer my accounts?If you are using cPanel control panel on your old hosting account, then we can transfer all your...
